At Dhameliya Kidney Hospital, we respect and protect the privacy of all our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information We Collect

When you visit or interact with our website, we may collect limited information such as:

Personal details: name, contact number, and email ID (only if you submit them through inquiry forms).
Technical data: IP address, browser type, and cookies for improving website functionality.

We do not collect sensitive medical records, prescriptions, or detailed health information through our website.

2. How We Use Your Information

The information you provide is used only for:

Responding to your inquiries or requests.
Contacting you for appointment confirmation or hospital-related updates.
Improving our website experience for visitors.

3. Sharing of Information

We do not sell, rent, or trade your information to third parties.
Data is shared only with authorized staff when necessary to respond to your inquiry or provide service.
Information may be disclosed if required by Indian law, court order, or government authority.

4. Data Security

We follow reasonable security practices such as secure servers and restricted access to protect your information.
Only authorized staff can access the information submitted via our website.

5. Your Rights

As per Indian privacy rules, you may:

Review or request correction of the information you provide.
Withdraw consent for storing your data (except where legally required).
Request deletion of your submitted data.

6. Updates to Policy

We may update this policy from time to time. Any changes will be posted here with the revised “last updated” date.

7. Contact Us

For privacy-related questions or requests, please contact:

Dhameliya Kidney Hospital And Lithotripsy center
Surat, Gujarat
Email: Support@dhameliyakidneyhospital.com
Phone: +91 99132 25927